Quality is everything at Intexmatrix. We understand our customers rely on us for not only products but also for reliability, safety, and consistent performance, and we make sure that we fulfill that responsibility.
We listen to your needs and expectations and make every effort to deliver products and services that meet or exceed those needs and expectations specifically to create a satisfying experience for you.
We comply with every relevant industry standard, regulation, and best practice to ensure that every product we supply is fit for purpose and safe.
Quality is a journey, not a destination! We review and improve our processes, learn from our experiences and what our customers say about our products and services, and continue to invest in reliable technologies that enhance our service.
Our suppliers and growers share our commitment to quality and ethical sourcing, and we each make every effort to offer our customers the genuine items that you trust in as genuine premium products.
We train and support our employees to take ownership of quality at every step from sourcing to delivery, because great products come from great people.
Every team member is trained quarterly in ISO 9001, HACCP, and US FDA logistics standards. Our warehouse team follows 5-point inspection protocols at dispatch.
We employ current technology systems and high-level tracking and reporting to maintain transparency and traceability visibility through the chain of supply.
We manage record keeping extensively and supply you with the necessary certificates and compliance documents to keep your operation running smoothly and audit-friendly.
If any quality issues arise, we act swiftly to investigate, address, and prevent recurrence; your trust is our priority.
We train and support our employees to take ownership of quality at every step from sourcing to delivery, because great products come from great people.
Because quality is the foundation of trust. When you partner with Intexmatrix, you’re choosing a company that stands behind every product with confidence and care. We believe that delivering consistent, high-quality products is the best way to build lasting relationships and support your success.
We’re always happy to share more details or discuss how we can meet your specific needs. Reach out anytime at intexmatrix@gmail.com